Tailor made solutions

Developing customized platforms, leveraging our vast experience in digital payments.

Think through

We work closely with our clients to identify their needs, opportunities and implement the optimal solution.

Prototype

We create prototypes quickly, so that the client can evaluate and approve them before implementation.

Implementation

We develop the approved prototype in weeks, so that the client can achieve the desired time-to-market.

Success story

We developed a VIP-benefits access system for American Express. In addition, we digitalized the verification process, and built-in the option to offer direct purchase of  extra-benefits.

Context

American Express offers a wide range of card-linked benefits, however, at the time, the redemption and controls were manually done. This demanded great deal of resources and was driving inneficiency.

Solution

We developed a platform that allows cardholders to make their reservations online  while accessing in-person benefits at the same time, if desired. Additionally, through our backend module, American Express have complete control over the redemptions and benefits provided.

App
To validate and sell passes in VIP lounges and AmEx Invites events.
Backoffice
To create events, manage users and make reservations.
Statistics panel
To track the use of passes and sales made.
Reservations system
Manage reservations for events, airport lounges and parking.
Results

Because of the solution developed by GeoPayments, American Express achieved:

check
Substantial improvement in customer service and satisfaction metrics.
check
Provide an innovative digital experience.
check
Access accurate information to evaluate the success rate of the benefits.
check
Deeper knowledge of their customer base and those who access the benefits offered.
check
Improve their value proposition.

Discover how we can boost your business